first service

A few days ago, we went to Toyota, to ask about the service for my new car, first, I want to know the 'makeup' price for the long scratch made days before.. and second, because it will reach first 1000km in any days.. my agent got busy, so I made the appointment myself. Fuhhh, 12 December is the earliest date that we can get! and the scratch will make me (my friend for sure) RM480 poorer!